Westside Heating & Air Conditioning Customer Reviews

EFFICIENT, EASY TO WORK WITH AND EXTREMELY KNOWLEDGEABLE

Mike and Matt installed a split system in our home remodel. We could not be happier with the service provided as well as the system they installed. They were efficient, easy to work with and extremely knowledgeable. They've been around for so long, it's great to have a reputable company to rely on. I highly recommend this company.

Lindsay T., North Tustin, CA Via Yelp Review

MIKE AND HIS CREW DID AN ABSOLUTELY AMAZING JOB

Last December, we needed to put a HVAC system in a 70+ year old house with a cramped attic, and Mike and his crew did an absolutely amazing job. The unit works like magic. Mike is super professional and dependable and we were very pleased. We recommend him without reservation.

Rea P., Los Angeles, CA Via Yelp Review

THESE GUYS ARE OBVIOUSLY MASTERS OF THEIR TRADE

Mike and his team came highly recommended from a family member who works with them on a regular basis. We had an entirely new Trane system installed in our house including duct work and re-locating the FAU into our attic. The job was done around 10 years ago and the equipment is still in amazing condition. We have the HVAC unit maintained frequently, and every technician that has ever come out has high praise for the quality of the install and equipment that was used.

These guys are obviously masters of their trade, and their attention to detail and dedication to quality work still shines through even after all these years. If I could give Westside Heating & Air Conditioning a 10 star Yelp rating, I would.

Chris R., Camarillo, CA Via Yelp Review

HONEST, EFFICIENT, RESPONSIVE AND THOROUGH

This is a little late but Mike and his team did a great job installing a mini split system in my Mom's unit in Santa Monica last year. We are grateful for it every day, especially with the heat we are experiencing right now! The team was very honest, efficient, responsive and thorough, and they also found a creative solution to eliminate the condenser water (by running a pipe through the garage so the water would come out on the side of the building). We highly recommend Westside Heating and Air Conditioning!

Valerie R., Santa Monica, CA Via Yelp Review

WE HAD A WONDERFUL EXPERIENCE WITH THEM

Westside was recommended by two separate (very picky) friends, and we had a wonderful experience with them. Putting a new system into our 100-year-old very quirky house required some creativity, which Mike & his team readily supplied. They were really pleasant to work with, too. The house is now actually warm -- for the first time in the 20 years we've lived here.

Carol M., Los Angeles, CA Via Yelp Review

SO GLAD I WENT WITH THEM - END UP SPENDING HALF

As a woman, I received several quotes ranges from 15k to replacing a bigger unit (5 ton condenser ) to 9k was dismay by the whole process until Westside came in - so glad I went with them - end up spending half , they did a thorough job with a Tran system. Mike is professional and honest. His crew came in on time and make sure the place was left exactly how it was when they started.

Heather Y., Los Angeles, CA Via Yelp Review

YOU SHOULD CALL THEM IF YOU WANT THE BEST!

This is the second or third time we deal with this company after leaving another west side company. Yesterday, Alex came over to look at a problem with the A/C not draining correctly. Alex was highly professional, kind, considerate, and ...super nice guy. You should call them if you want the best!

Abraham W., Santa Monica, CA Via Yelp Review

VERY FAIR PRICING, VERY HONEST, VERY GOOD SERVICE

Amazing guys! Very fair pricing, very honest, very good service, and very direct. This is much appreciated, especially as my experience with some of their competitors has been the exact opposite.

C L., Los Angeles, CA Via Yelp Review

HE WENT ABOVE AND BEYOND: SUPER COMMUNICATION, SERVICE, *AND* EDUCATION…

Mike from Westside Heating & AC just finished fixing a problem I was having with the connection between a new thermostat and our furnace. He went above and beyond: super communication, service, *and* education through the process on what the issue was, how he was addressing it, and tips for future reference. I wrote him via Yelp for a quote on Saturday--which is off-hours--and he called me Sunday (also off-hours) to discuss the issue and then schedule an appt for early Monday. He explained his pricing right up front, and it was very fair. He came on time, finished very quickly, and explained a lot in the process. Super professional; I'm really happy--and warm again!

Tom B., Santa Monica, CA Via Yelp Review

VERY FRIENDLY AND VERY PROFESSIONAL

I called Westside for a quote on a split ductless HVAC system and they said they had a two week wait just for quotes. I said that's OK let set something up. He then said that Mike would give me a call next week on Tuesday after the Memorial Holiday to see if he can squeezes me in. I got a call back from Mikes business partner and he scheduled a date for Mike to come out and give me a quote. Mike arrived on time and wanted to talk to me about various option that would work for my situation and we settled on a final option and said his office would send me a bid for the job. The bid came in at a competitive price and I signed the contract and faxed it back. Mike had a cancellation of a work order and he was able to squeeze me in that week. Mikes team arrived on time and immediately got to work. They were all very friendly and very professional and did an excellent job.

I would highly recommend this company.

Dan L., Santa Monica, CA Via Yelp Review

NO SURPRISES WITH THIS COMPANY…TRUE PROFESSIONALS

Highly recommend this family run company. Ron and the rest of the team are as good as they get. I used them a few years ago to replace a heater at my mothers house after reading their reviews on yelp. We recently decided to update our old heating system and add central air conditioning. We immediately knew that we were going to use Westside Heating & Air Conditioning. In about two days time our new heating and air conditioning system was installed and running like a charm. There are no surprises with this company. They are true professionals, honest, on time, extremely clean, well organized, take time to answer all of your questions, explain in detail how to operate everything, they do not cut corners, and when they leave you know that if anything goes wrong they are just a phone call away.

Mark K., New York, NY Via Yelp Review

FEELS GREAT TO KNOW AS A CUSTOMER THAT WE MATTER TO THEM

These days the concept of customer service and loyalty are rare to find. I'm happy to say they are alive and thriving at Westside Heating and Air Conditioning. They installed our unit in 2014. I called at the end of the day yesterday because it just wasn't cooling as well as usual. I was told they were very busy for the next two weeks but they would leave my file for Mike first thing in the morning. I had a message on my phone by 7 AM the next day and Mike said he would fit me in that day. Sure enough he did. Not only do we have cold air again, but it feels great to know as a customer that we matter to them.

Sue J., PACIFIC PALISADES, CA Via Yelp Review

THEY HAVE GIVEN ME THE BEST OF SERVICE

I would highly recommend Mike and Westside LA heating and air. They installed my unit some years ago. They have given me the best of service. I called them late Saturday afternoon after a power outage of long duration --the heater had not come back on; the house was cold. Mike appeared Sunday morning 6 AM and fixed everything. He is fair, honest, and very helpful. He goes beyond what is expected.

Ann T., Pacific Palisades, Los Angeles, CA Via Yelp Review

CHOSE WESTSIDE B/C THEY OFFERED THE BEST PACKAGE FOR THE MONEY

Needed new AC and heating unit -- got three quotes, all about the same price but different plans. Chose Westside b/c they offered the best package (split system for 2 stories) and best quality components for the money. Mike was personable and good at offering and explaining plans then scheduling. The crew was surprisingly nice, personable and fast. We were really impressed. When a small glitch happened after the AC was first used they were out the very next morning to fix it and get things on track -- offered a slot before 8am, wow. Great service, dedicated and highly courteous staff.

Lisa C., San Diego, CA Via Yelp Review

CAME IN $3,000 LESS FOR THE SAME SYSTEM/SERVICE

In short, they were perfect. The slightly longer version is this: we needed a new furnace. The first call brought out a big firm that quoted us $7k. We didn’t like their style or the price so we got a second quote from Westside Heating & Air who came in $3,000 less for the same system/service.

It’s a family run operation: Ron came out to inspect, got back to us the next day with several options. We chose and his son Matt did the install quickly and professionally. They called a couple of days after the install to follow up. Our experience was fantastic and I expect this is typical for them.

Ian M., Pacific Palisades, CA Via Yelp Review

HONEST SERVICE AND WILLINGNESS TO GO ABOVE-AND-BEYOND

A friend referred Westside Heating to my partner and me. The usual wait time is one month; however, Mike came out to our house within a few days of the referral, and his quote aligned with our budget. Mike walked us through each step, and answered dozens of phone calls leading up to the installation. His expertise and patience assuaged our fears about putting a heavy unit on the roof. A HUGE shout out also goes to all the guys who worked on 1933 Spanish home. The attic is tiny and this job required full ductwork. (We imagine the rock-paper-scissors game that must have happened behind the scenes ... the amount of time these guys spent horizontal in a 25" crawl space was impressive. THANK YOU!) Quite simply, we are grateful and humbled Westside took on this job. Thank you for your honest service and willingness to go above-and-beyond. Tonight is the first time we've had heat in two years, and we couldn't be happier! Jill & Brett

Jill G., Los Angeles, CA Via Yelp Review

CHARGED ME A FRACTION OF WHAT I THOUGHT I WAS GOING TO HAVE TO PAY

These guys came out to my house in Malibu the same day, got both of my central a/c units working, despite the fact that the previous owner of the house had installed the wrong parts, rendering them inoperable. Fast, honest and charged me a fraction of what I thought I was going to have to pay.

Highly recommend them.

Robert C., Malibu, CA Via Yelp Review

HIGHLY RECOMMEND THEM TO ANYONE

They have been excellent, are very responsive and are very nice people. I would highly recommend them to anyone.

Description of Work: They installed a complete HVAC system in my home and they maintain it as well.

William O. Via Angi Review

WERE PROFESSIONAL AND EFFICIENT DURING THE ENTIRE JOB

Matt and his crew arrived on schedule and were professional and efficient during the entire job, which included bringing in a crane to remove the old unit from the roof and lifting the new one into position. The whole operation was completed in less time than originally estimated and the final cost was exactly as estimated when I signed the contract. I would highly recommend Westside Heating to anyone who needs work done in this category.

Description of Work: replacement of HVAC unit on townhouse

David S. Via Angi Review

We finally decided to have AC installed in our home. There was an initial consult and walk-through with Mike, followed by a written, itemized proposal. Mike thoroughly explained what would be involved and answered all of our questions. After signing the contract and deciding to go ahead with the project, we didn't have to wait long to be scheduled. (We were not in any hurry, but obviously summers would be busy for A/C installation.) The crew arrived on-time and did the work in an efficient and timely manner. They were conscientious and friendly. We would highly recommend this company.

Description of Work: Installed a completely new HVAC system. (2 zones--for two story house)

Susanne B. Via Angi Review

Installed a new heating and air unit for upstairs. He advised me to spend a little more for a quieter and more compact unit, and it was good advice and worth the money. I think all in it was $14k, including duct work for the downstair, fixed a few things that needed fixing, new thermostats, etc.. Mike is a detailed guy. Definitely recommend.

Description of Work: Installed new heating and air conditioning upstairs.

David B. Via Angi Review

It was an annual review of our air conditioner that was put in three years ago. In terms of responsiveness they were booked for an installation for a fair amount of time so we had to wait, I guess, 6-7 weeks before we could get someone out here. Once they came here they did the work It was the right work. It was effective, sufficient. I have no complaints.

Description of Work: They provided annual air conditioning checkup.

Richard S. Via Angi Review

Perfectly +: Not only did Westside perform an excellent installation, for the agreed price and on time but something even better. During the installation one of the installers stepped on the emergency gas shut-off valve in the garden (which is very hard to see). So no stove /water heaters. Called 1st thing next morning and the "Boss" was here in a flash and opened up the gas valve, checked the stove and re-lit the 2 water heaters. This company is very old school. They do what they say and when a small problem arises, it gets fixed pronto. I was very impressed with their "after sale" ethics and response as well as the job itself. This is the kind of business you can TRUST to do top quality work and to follow up quickly if something is amiss. Can't recommend Westside too highly for heating or A/C work--THE BEST

Description of Work: Finally installed air conditioning in our home

Jacques S. Via Angi Review

Fabulously! Only an A+ rating approaches the quality of the response from Westside Heating and Air Conditioning. I called at 8:30 AM on Tuesday after the 4-day holiday. Mike said he would be at my place between 9 and 10 this vary morning; he was here at 8:35. 30 minutes later he had solved the problem, replacing a failed capacitor, with a new one that he had in his tool box!. Watching a knowledgeable professional examine the problem and solve it in front of me was most gratifying. His clear explanation as he went along was most reassuring. His courtesy and overall conduct could have not been better. I most highly recommend Westside Heating and Air Conditioning!!!

Description of Work: My air conditioning was not cooling over the entire Memorial Day Holiday.

Ron G. Via Angi Review